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Highly recommend. They did a thorough inspection of the roof and siding and told me what was going on with the house. There was no push to sell something. Just plain, honest facts that helped me make the best decision for my home.
Recently our roof started leaking and we decided to call Millard Roofing. Justin Alley came to check out the roof and give us the estimates. Millard Roofing is one of the companies where honest people work and Justin is proof of this. He was able to find the issue and expressed to me that in order to fix that there is no need to replace the whole roof. I appreciate his honesty and his great work. Thank you Justin and thank you Millard Roofing!!!
Justin was just here!We needed MR to take a look at our roof for damage after a recent storm with hail...and he had good news - our roof was in great shape!Justin was on time, friendly & knowledgeable...we will definitely work with Millard Roofing in the future, if needed.Thanks Justin!
A major storm hit our area in June of 2022, we called Millard Roofing the next day. Cole was quick to respond. Upon a full house inspection, we learned that our house had sustained much more damage than we had initially thought. While at times, it felt drawn out, due to negotiations with our insurance company, we were never left without some form of communication from Millard roofing. The whole process felt practically stress free because Millard Roofing handled it all for us.Once the repairs were approved, everything was set up for us. We always received a call asking to set up a time/date for measurements, bringing samples for our review, and scheduling each phase of the repairs necessary.When the work started, ALL crews were professional and shown outstanding work ethic. They cleaned up each day and kept open communication on what would be next or if they needed to work at little extra to keep things on track. They were above and beyond what we expected, for example, the siding crew and window crew noticed that one of our dogs decided to bolt from our yard while they were working. They dropped everything to chase him down and bring him back home.Compassionate, committed and honest in what they do. I would 100% recommend Millard Roofing! We cannot thank you enough for everything!!
I would like to share my experience with Kim Britton from Millard Roofing & Gutter today. He was so nice and kind . After checking my roof, because I’m not good in English, he patiently explained to me about the problems of my house and then show me what I should do and who I need to reach out to fix for that. I would like to recommend to someone who need help for roof.Thank you for coming today!Tracy Ly.
Justin came and quickly inspected, and did a couple repairs. Very friendly and knowledgeable. Thank you!
Six stars!!! Millard Roofing helped me navigate storm damage repair with my insurance company and the experience was honestly amazing. I've had roof repairs over my many years of adulting and have been generally well taken care of, but Millard Roofing went beyond the pale. From Cole's and Jayme's careful attention, excellent communication, and patience with the ins company all the way to the crew's clean up (I didn't find a single nail that they missed...I didn't think that was even possible!). I strongly recommend that you start with Millard Roofing. They provide a full customer care experience and you will not, at any point in the process, feel like you're in the dark.
We hired Millard Roofing to take a look at our roof after a bad hail storm. Justin A. has been wonderful to work with. Once we were approved for a new roof he got a team out quickly and when there was some water damage from unexpected rain he made sure it was taken care of. He has helped walk us through the entire process and communicated with our insurance company which is so helpful to a busy mom of two little ones. We would definitely recommend Millard Roofing to anyone looking at having work done to their home.
Justin from Millard Roofing was at our home today to check out a small leak. He was the most polite young man I have spoken to in some time. He explained our situation and asked if he could come back in a few days when the roof was dry and he could get a better look at things. I would recommend Millard Roofing to anyone looking for roofing needs.
Justin alley is an awesome person to have on your side to help you with your roofing needs, he’s so helpful and courteous and keeps his word on everything he tells you
If you're in need of top-notch roofing services, look no further than Millard Roofing. Last year, we had the unfortunate experience of a leaking skylight and I was blown away by their unmatched dedication to customerservice. Justin from Millard showed up promptly for our appointment, meticulously inspected our roof, and discovered hail damage – a testament to their attention to detail.However, the real challenge arose with our insurance company's estimate, which included a shocking denial letter despite our consistent premium payments. The denial cited policy language that demanded claims be filed within 1 year of the date of loss, a detail we were unaware of and dont' believe any layman could meet this obligation. Our insurance company did not inform us of any event that occurred at our home, so how would we know without a leak? It felt like we were being penalized for an unforeseen event that is covered under our policy. Even though we reported the damage when we found out about it our insurance company is claiming that it was 1 week too late.Through this trying time, Millard Roofing was our pillar of support, encouraging us and affirming the legitimate damage to our property. They replaced our roof, skylight, and gutters with remarkable craftsmanship.We are immensely grateful for their guidance and are now prepared to take our insurance provider to court.I can't recommend Millard Roofing enough – for not only their superior workmanship but more importantly, their unwavering compassion and backing when facing insurance adversity. Looking forward to justice being served, and I'm beyond content knowing my home is under the shelter of Millard Roofing's exceptional work. #RoofingChampions #CustomerFirst
After some storm damage, we got a new roof, windows, gutters, and siding from Millard Roofing. We couldn’t be happier! Josh, Cole, and Jamie were a great team and I felt informed and comfortable throughout the whole process. They listened carefully, didn’t cut any corners, and our home looks beautiful. Best of all, they worked with our insurance company and made it easy for us to get the repairs we needed without any hassle.
Justin was our estimator, he was very professional and informative, was able to answer all the questions we had about our roof replacement. Highly recommended.
On the recommendation of a neighbor who is a professional painter, we contacted Millard Roofing for an evaluation and estimate for our roof. We were, in turn, contacted by Justin Alley. His estimate of the and cost of the work was quick and reasonable. His handling and scheduling of subcontractors has also been professional and pleasant. His patient contact with insurance bureaucracy has been extraordinary. I would highly recommend Millard Roofing to anyone!
I would highly recommend Millard Roofing. Cole has been to our home twice and is very nice and professional. He offers great advice that you can trust to fix the problem. Thank you!
Had large hail hit my house. I called Millard Roofing to look over my home for damage.Justin came out within a couple days to assess damage. He later did a walk around with my insurance adjuster to show damage.Justin helped greatly when it came to dealing with insurance.I had a roofing crew come out and they did a great job installing a new roof.Millard Roofing and Justin relieved a lot of the stress involved with insurance and repairs.I highly recommend Millard roofing to anyone who needs home repair.
Millard Roofing did a wonderful job through the entire process of all the work done on my home. They made it a very smooth process and were always in communication with the next steps!
Justin and his team handled our hail claim for our house and rental. They were awesome helping us navigate the process of a complex claim with the insurance company. Would use them again if we ever have a future claim or roof issue. The work was high quality and fast and they did an excellent job of cleaning things up.
We hired Millard Roofing to replace our roof. They did a fantastic job! The salesperson was Cole Bunner. His attention to detail and prompt response were very impressive! We highly recommend Cole Bunner and Millard Roofing!
Nobody works harder than our Millard Roofing representative, Justin, to accomplish the tasks involved in dealing with insurance adjusters, helping to navigate resources to replace damaged property, while maintaining a professional and courteous attitude. We recommend him for everyone's property damage needs because he stays on task and navigates the process for the homeowner. When our roof needed replacing due to hail damage, he helped expedite the process, and when there was storm damage to the a/c unit, he did the same. While there have been issues with insurance on accepting the current siding claim, he has worked diligently to offer proof to adjusters, has met request after request from the insurance company for multiple proofs, and has gone above and beyond for us, his clients. We are looking forward to our new siding, soon! Thank you, Justin. Hands down, we recommend Millard Roofing, especially Justin Alley, their representative, for property damage services to our friends, colleagues and family.
The team at Millard Roofing provided a hassle-free experience while dealing with our property damage after a major hail storm. They have a wide range of quality tradespeople/subcontractors to work on all areas of concern: roofing, gutters, staining, painting, masonry work, etc. They put the customer first and go to bat with insurance regarding repairs. Definitely above and beyond what we were expecting.
Millard Roofing provided the BEST service at our office remodel job. The sub contractors were professional and very easy to work with. Cole was always on top of all the details.Thanks for the outstanding job, Millard Roofing!!!!!
Cole from Millard roofing came out and gave us an honest assessment of our roof. I was happy to hear positive news when it would be just as easy to tell me our roof needed to be replaced. Thanks for your help will call for all roofing needs!
I highly recommend Millard Roofing! Working with Cole Bunner from start to finish extremely happy with the work!!
We used Millard Roofing after a large hail storm came through and damaged our siding, down spouts, and roof. Justin Alley was our representative and was professional, upbeat and helped make the process easy. 10/10 recommend.
Our representative was Justin Alley and he was incredibly knowledgeable. Worked hard to get our new siding ordered, worked with our insurance company so it was virtually no hassle for us, was able to work with the roofing crew to get our roof done - start to finish - in less than a day. Answered all our questions and worked to make sure we were involved in the whole process. He stayed in contact, was professional yet friendly. Made sure we knew what was happening when. When weather interfered he was in contact quickly to reschedule in a timely manner. Can’t recommend him enough! If you want a smooth process, with someone who knows what they’re doing, has the knowledge and know how, works great with his team, doesn’t ghost you or gauge you - Justin’s your guy!
We contacted several companies to help us with hail damage on our roof & siding (two companies saw the significant amount of work that needed to be done and never returned with estimates). Millard Roofing was responsive and Justin assessed our home. He has been detailed, always replies in a timely manner, and has been patient when answering our numerous questions. His customer service has been outstanding. We are looking forward to having the work completed this spring/summer!
We have been very happy with the service and quality. Very professional. No concerns. Would recommend
Millard roofing took over the complete process of working with the insurance company and replacing our roof and siding after a hailstorm. There were a few issues with the insurance claim , but Millard handled all negotiations with our insurance company and ensured the work was done exceptionally well. We would highly recommend Millard Roofing to anyone that has house damage due to weather conditions.
Great company and service. Have used for repair work but will definitely use Millard Roofing when the time comes for full replacement of our siding or roofing.
I cannot express enough gratitude to Millard Roofing for their exceptional service on my home. After my insurance company initially denied my hail damage claim, Justin from Millard Roofing stepped in and providedindispensable assistance. He worked diligently to help my insurer acknowledge the necessary coverage, which they had previously overlooked, including the damage to my siding, garage door, deck, and HVAC system. The timely and comprehensive reports submittedby Millard Roofing were crucial in getting my insurance company to approve the repair work. Without their expertise and commitment, we would have been left to handle the extensive damages on our own. A heartfelt thank you to Millard Roofing for their supportand for ensuring our home was restored to its pre-damage condition.I highly recommend Millard Roofing to anyone seeking professional and reliable restoration services. Their team of experts not only provided top-notch repairs for my home, but also went above and beyond to assistwith the insurance claim process. They were prompt, efficient, and communicative throughout the entire project, making sure that I was fully informed every step of the way.
Millard Roofing is a five star company that I highly recommend. After my home was hit hard by large hail, Justin was at my home to thoroughly assess the damage which he found needed a roof replacement. My insurance company was going to assess by drone pictures, to which Justin advised me to insist on a personal inspection. After a long wait with my insurance company, the claim was denied. Justin reassured me that he would keep working with them, which he did on my behalf, and eventually to my surprise after several months, my insurance approved the claim. The very next day that my insurance company notified Millard Roofing of the approval, a team was on my roof doing the replacement. The job was done exceptionally well and the clean up was perfect. Justin was at my house the next day to inspect the new roof. What I really appreciate about Millard Roofing was that they worked directly with my insurance company, and I did not have to. To be denied a claim after paying high insurance premiums for many years is very stressful. When I trusted Millard Roofing to see this process through, it removed the stress, and I was confident it would work out well. It certainly has, and I am so grateful to Millard Roofing.
I have been pleased with the whole process from the initial contact and the professionalism of the various individuals and crews I had contact with as they worked to repair damages.
Had an issue with a downspout and Millard Roofing was able to fix it and ensured I was satisfied.
Millard Roofing is an exceptional company, from all of the staff that I have interacted with to the partners and products that they implement. We had hail damage from a storm. Justin responded very quickly to our inquiry and provided us with, most importantly, knowledge and expertise. We felt like we were in extremely capable hands and working with a company that was professional, courteous and competent. All of them communicate very well, front the front staff people to our representative. We were kept ‘in the loop’ and were aware of everything along the way. They know what they are doing and know how to communicate with the insurance companies (a huge bonus). When I see Millard Roofing come up on my phone I know I am going to have a courteous and informative conversation. I highly recommend Millard Roofing! In the unfortunate situation where you need their services and products, you will be well cared for.Phil A.
I am here to tell that from the start to finish Cole the individual we dealt with new his job and very professional ran us through the whole process of everything he went above and beyond to take care of us and the company never lied or deceived us that took control of the project to get our roof and siding and completed the work and it looks amazing even with all the troubles that our insurance threw at them they are at the top of my list of some of the best people and companies that I have dealt highly recommend them for any work you need to get done with your project thanks again Cole and team at miller roughing
Our experience with Millard Roofing has been exceptional at every level. We have worked personally with Justin from the day we first contacted them. He was at our house within a few hours to inspect storm damage. He personally inspected the roof, siding and windows. Cole followed up with a visit to assure their results were exact. Millard Roofing worked directly with USAA Insurance Company to complete the claim. The team of roofers and gutters did a great job and a nice job of cleaning up. Looking forward to replacement windows coming soon! I don't want to forget the Office Staff, who are so friendly. I would 100% recommend Millard Roofing to anyone seeking highly professional and knowledgeable staff.
Millard Roofing is a business that demonstrates professionalism, knowledge, high integrity and persistence! Justin A. dealt with the insurance company from the beginning to the end of the project. His patience in answering my multitude of questions was amazing and his knowledge and explanations were extremely thorough. I also appreciated the great communication from the office with a phone call determining start date of project and another call when the crew was cleaning up! This company is family owned. The Millard Roofing staff is responsible and respectful and I am so grateful for all of their help after the hailstorm.
They are good when you have a big project, but seem uninterested with small work. They replaced our roof, gutters, and downspouts after a hail storm and they made good money on the project. However, one of the downspouts they installed was measured wrong and it has created an erosional feature next to our house. I called and they sent someone to look at it. Then, I didn't hear back from them. Called back a few times and they haven't followed up since.Like I said, good with big ticket projects, but not great with follow through.
Jim Eggers and the Millard Roofing Team took over a troubling situation with our Insurance Provider and repaired all of the storm damage on our Home. Their communication through out the entire process was also great! I would recommend them for any roof/gutter repair situation.
We Used Millard roofing for storm repair. They were grat to work with a did a great job restoring our home to better than it was before. The office team and sales people are very responsive and answered any questions or concerns i had promptly. I would highly recomend Millard Roofing for any of your homes exterior needs!
Millard Roofing is excellent. All of their employees are professional, prompt, provide excellent analysis, and workmanship is outstanding. I won't consider any other company to work on my home for my roof, gutters, or attic venting.
Would like to Thank Mr Bunner for his outstanding work ethic. He kept us informed with the progress of the project. Letting us know how things were going with insurance company. It took awhile because insurance company was holding back but Mr Bunner pushed thru and work is soon to start.Thank you Cole for representing us , your client. You did so always with a smile and great attitude.Thanks again,Mr Davis Singles snd Jackie Bradshaw
Cole came out and inspected my roof and siding. He got my insurance to replace the roof and siding and they made it stress free. They called and did all the talking to the insurance company and made sure the insurance company was following local regs and laws to replace everything that needed to be. I will be calling them next time I have any issues with my roof or siding.
Excellent job, well done! Great service and communication during the repairs and replacement.
The experience was even better than the advertisements promised. At a time the house was being sold they new exactly how to handle the situation. They went above and beyond in every way.