Omaha Roofing Reviews
Comments From Millard Roofing Clients
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Excellent
4.3
We had amazing service with Millard roofing. They were extremely knowledgeable and had a smooth and efficient system to get our roof and gutters replaced in a timely manner. Our roof was done in one day and our gutters were the same. We have gotten so many compliments on what an efficient and good job was done on our roof. We would 10/10 use them again.
This is my second time using Millard roofing and I have been dealing with Justin alley. I would recommend these guys to any one. They are very good at what they do from dealing with insurance company’s to getting what ever is needing done to your home caused by storms. If it weren’t for these guys I would not have my house fixed to the way it was before the storm. These insurance comp don’t ever find all the damage and they try to give you as little as possible. Yes they are a little higher priced but I’m one of these people that believes you get what u pay for. Millard roofing uses top quality materials. I want to just let every body know if u want top quality materials and workman ship just call Millard roofing. Thanks Millard roofing
Justin is very honest and nice to work with. Would definitely recommend.
While doing yard work I noticed one of their salesmen working with a neighbor and was immediately impressed with how thorough they were. After working with our insurance company to start a claim on some storm damage to our roof, I decided to contact 3 different roofing contractors to get proposals, Millard roofing was on the list. Cole Bunner from Millard roofing was the first contractor to stop by and I have to admit he set the bar pretty high! He was extremely professional and knowledgeable about the whole insurance claim process. He asked me what happened and what questions or concerns I had. He then explained what he was going to do and look for. He walked around the whole house looking for storm damage before he got his ladder out and inspected the roof. He chalked out any damage and after about an hour, he came back to discuss what he found. He was very detailed and explained everything in a way that was easy to understand. Cole even pointed out damage that wasn’t included on the adjuster’s report. He explained that this was typical and that they would work with the insurance company on our behalf to make every attempt to see that all the damage would be included in the claim. I thanked him and told him that I was having other contractors come out for additional proposals and he said that he understood but if I had any questions that I could call him. He left me his folder with his company and his contact information. But instead of leaving right away, stayed and struck up a conversation with me for another 15 minutes or so. The reason I’m including this conversation is that the other companies that came out could not leave fast enough, on to the next stop. One of the contractors was in such a hurry that he didn’t even bother to take a ladder out to inspect my house. Both contractors started talking discounts and free upgrades if I signed with them that day. One contractor gave me a verbal cash price for painting my house, without taking any measurements or documentation?!?! Cole and Millard roofing have definitely stood out and that’s why we decided to proceed with them. We look forward to working with Cole and Millard roofing and will update my review after the entire process has been completed.
We highly recommend Millard Roofing for gutter replacement. Justin reviewed our options and did not try to oversell. Their team was able to complete our gutter replacement in one day, and their cleanup was spotless. The result is beautiful.
Quick, honest and friendly
We had a couple of small jobs that we called them out to look at for us and they basically said they couldn't do it because the jobs were essentially too small, but gave us ideas on how we could get it done instead and save some money. They were very professional and helpful.
Justin was super helpful. Thankful for his honest assessment and recommendations.
This is a top notch company!! We had our siding and roof done with Millard roofing and I can’t express enough how professional they were… the girls in the office, the workers and especially Cole. COLE made the entire process a breeze and was amazing to work with. I would 100 percent recommend using Millard roofing to anyone looking to improve their home. Call and ask for Cole, you won’t be disappointed!
My initial call was promptly and professionally answered. I was able to meet Millard Roofing representative, Justin Alley, on-site within an hour. He was knowledgeable and completely addressed my roofing issue. A very good experience! I would highly recommend Millard Roofing and Gutters. A+
Had Millard roofing out for a free roof inspection. Cole Bunner was very honest and easy to talk to. He explained in detail all the answers to the questions I had. When we were done I did not feel uneasy as I did with the other roofing companies I had out. Can’t wait to use Millard roofing’s services!!
Justin came out and took a look at our roof after the storms at the end of July. Gave us a quick and honest inspection, pointers on next steps
Justin was ontime and great to deal with! Highly recommend Millard Roofing!!
Justin provided a great experience and expertise. Appreciated the help and advice at no charge.
I recently had the pleasure of working with Millard Roofing, and I can't recommend them highly enough. My salesperson, Jack Eggers, provided excellent service throughout the entire process. He was knowledgeable, courteous, and punctual with every aspect of the job. What truly stood out was Jack's honesty. If he didn't have an answer to a question, he wouldn't just tell me what I wanted to hear. Instead, he followed up with a genuine, honest response. This level of integrity and commitment to customer service is rare to find. If you're looking for reliable and professional roofing services, look no further than Millard Roofing.
Justin was very professional, communicated timing he’d be arriving, and easy to work with. He explained everything clearly. I felt confident after he checked where a leak was coming from that he was fixing it properly.
Called for a quote to see whether the roof or insulation was the issue with the staining on our ceiling. Quick scheduling and professional team. Once onsite, explained that it was a ventilation issue and recommended that we call an insulation company to look at the vents. I appreciate the candor and help!
Tech Cole B. was out today and inspected my roof for hail damage due to the last storm. He was honest and found little damage. I find him to be competent, friendly and professional. Thanks
There is no better roofing and gutter business around! The process they have to make homeowners feel at ease is incredible! Cole and everyone at Millard Roofing and Gutter were top notch! Thank you!
Recently our roof started leaking and we decided to call Millard Roofing. Justin Alley came to check out the roof and give us the estimates. Millard Roofing is one of the companies where honest people work and Justin is proof of this. He was able to find the issue and expressed to me that in order to fix that there is no need to replace the whole roof. I appreciate his honesty and his great work. Thank you Justin and thank you Millard Roofing!!!
Justin was just here!We needed MR to take a look at our roof for damage after a recent storm with hail...and he had good news - our roof was in great shape!Justin was on time, friendly & knowledgeable...we will definitely work with Millard Roofing in the future, if needed.Thanks Justin!
A major storm hit our area in June of 2022, we called Millard Roofing the next day. Cole was quick to respond. Upon a full house inspection, we learned that our house had sustained much more damage than we had initially thought. While at times, it felt drawn out, due to negotiations with our insurance company, we were never left without some form of communication from Millard roofing. The whole process felt practically stress free because Millard Roofing handled it all for us.Once the repairs were approved, everything was set up for us. We always received a call asking to set up a time/date for measurements, bringing samples for our review, and scheduling each phase of the repairs necessary.When the work started, ALL crews were professional and shown outstanding work ethic. They cleaned up each day and kept open communication on what would be next or if they needed to work at little extra to keep things on track. They were above and beyond what we expected, for example, the siding crew and window crew noticed that one of our dogs decided to bolt from our yard while they were working. They dropped everything to chase him down and bring him back home.Compassionate, committed and honest in what they do. I would 100% recommend Millard Roofing! We cannot thank you enough for everything!!
I would like to share my experience with Kim Britton from Millard Roofing & Gutter today. He was so nice and kind . After checking my roof, because I’m not good in English, he patiently explained to me about the problems of my house and then show me what I should do and who I need to reach out to fix for that. I would like to recommend to someone who need help for roof.Thank you for coming today!Tracy Ly.
Justin came and quickly inspected, and did a couple repairs. Very friendly and knowledgeable. Thank you!
Six stars!!! Millard Roofing helped me navigate storm damage repair with my insurance company and the experience was honestly amazing. I've had roof repairs over my many years of adulting and have been generally well taken care of, but Millard Roofing went beyond the pale. From Cole's and Jayme's careful attention, excellent communication, and patience with the ins company all the way to the crew's clean up (I didn't find a single nail that they missed...I didn't think that was even possible!). I strongly recommend that you start with Millard Roofing. They provide a full customer care experience and you will not, at any point in the process, feel like you're in the dark.
We hired Millard Roofing to take a look at our roof after a bad hail storm. Justin A. has been wonderful to work with. Once we were approved for a new roof he got a team out quickly and when there was some water damage from unexpected rain he made sure it was taken care of. He has helped walk us through the entire process and communicated with our insurance company which is so helpful to a busy mom of two little ones. We would definitely recommend Millard Roofing to anyone looking at having work done to their home.
Justin from Millard Roofing was at our home today to check out a small leak. He was the most polite young man I have spoken to in some time. He explained our situation and asked if he could come back in a few days when the roof was dry and he could get a better look at things. I would recommend Millard Roofing to anyone looking for roofing needs.
Justin alley is an awesome person to have on your side to help you with your roofing needs, he’s so helpful and courteous and keeps his word on everything he tells you
If you're in need of top-notch roofing services, look no further than Millard Roofing. Last year, we had the unfortunate experience of a leaking skylight and I was blown away by their unmatched dedication to customerservice. Justin from Millard showed up promptly for our appointment, meticulously inspected our roof, and discovered hail damage – a testament to their attention to detail.However, the real challenge arose with our insurance company's estimate, which included a shocking denial letter despite our consistent premium payments. The denial cited policy language that demanded claims be filed within 1 year of the date of loss, a detail we were unaware of and dont' believe any layman could meet this obligation. Our insurance company did not inform us of any event that occurred at our home, so how would we know without a leak? It felt like we were being penalized for an unforeseen event that is covered under our policy. Even though we reported the damage when we found out about it our insurance company is claiming that it was 1 week too late.Through this trying time, Millard Roofing was our pillar of support, encouraging us and affirming the legitimate damage to our property. They replaced our roof, skylight, and gutters with remarkable craftsmanship.We are immensely grateful for their guidance and are now prepared to take our insurance provider to court.I can't recommend Millard Roofing enough – for not only their superior workmanship but more importantly, their unwavering compassion and backing when facing insurance adversity. Looking forward to justice being served, and I'm beyond content knowing my home is under the shelter of Millard Roofing's exceptional work. #RoofingChampions #CustomerFirst
After some storm damage, we got a new roof, windows, gutters, and siding from Millard Roofing. We couldn’t be happier! Josh, Cole, and Jamie were a great team and I felt informed and comfortable throughout the whole process. They listened carefully, didn’t cut any corners, and our home looks beautiful. Best of all, they worked with our insurance company and made it easy for us to get the repairs we needed without any hassle.
Justin was our estimator, he was very professional and informative, was able to answer all the questions we had about our roof replacement. Highly recommended.
On the recommendation of a neighbor who is a professional painter, we contacted Millard Roofing for an evaluation and estimate for our roof. We were, in turn, contacted by Justin Alley. His estimate of the and cost of the work was quick and reasonable. His handling and scheduling of subcontractors has also been professional and pleasant. His patient contact with insurance bureaucracy has been extraordinary. I would highly recommend Millard Roofing to anyone!
I would highly recommend Millard Roofing. Cole has been to our home twice and is very nice and professional. He offers great advice that you can trust to fix the problem. Thank you!
Had large hail hit my house. I called Millard Roofing to look over my home for damage.Justin came out within a couple days to assess damage. He later did a walk around with my insurance adjuster to show damage.Justin helped greatly when it came to dealing with insurance.I had a roofing crew come out and they did a great job installing a new roof.Millard Roofing and Justin relieved a lot of the stress involved with insurance and repairs.I highly recommend Millard roofing to anyone who needs home repair.
Millard Roofing did a wonderful job through the entire process of all the work done on my home. They made it a very smooth process and were always in communication with the next steps!
Justin and his team handled our hail claim for our house and rental. They were awesome helping us navigate the process of a complex claim with the insurance company. Would use them again if we ever have a future claim or roof issue. The work was high quality and fast and they did an excellent job of cleaning things up.
We hired Millard Roofing to replace our roof. They did a fantastic job! The salesperson was Cole Bunner. His attention to detail and prompt response were very impressive! We highly recommend Cole Bunner and Millard Roofing!
Nobody works harder than our Millard Roofing representative, Justin, to accomplish the tasks involved in dealing with insurance adjusters, helping to navigate resources to replace damaged property, while maintaining a professional and courteous attitude. We recommend him for everyone's property damage needs because he stays on task and navigates the process for the homeowner. When our roof needed replacing due to hail damage, he helped expedite the process, and when there was storm damage to the a/c unit, he did the same. While there have been issues with insurance on accepting the current siding claim, he has worked diligently to offer proof to adjusters, has met request after request from the insurance company for multiple proofs, and has gone above and beyond for us, his clients. We are looking forward to our new siding, soon! Thank you, Justin. Hands down, we recommend Millard Roofing, especially Justin Alley, their representative, for property damage services to our friends, colleagues and family.
The team at Millard Roofing provided a hassle-free experience while dealing with our property damage after a major hail storm. They have a wide range of quality tradespeople/subcontractors to work on all areas of concern: roofing, gutters, staining, painting, masonry work, etc. They put the customer first and go to bat with insurance regarding repairs. Definitely above and beyond what we were expecting.
Millard Roofing provided the BEST service at our office remodel job. The sub contractors were professional and very easy to work with. Cole was always on top of all the details.Thanks for the outstanding job, Millard Roofing!!!!!
Cole from Millard roofing came out and gave us an honest assessment of our roof. I was happy to hear positive news when it would be just as easy to tell me our roof needed to be replaced. Thanks for your help will call for all roofing needs!
I highly recommend Millard Roofing! Working with Cole Bunner from start to finish extremely happy with the work!!
We used Millard Roofing after a large hail storm came through and damaged our siding, down spouts, and roof. Justin Alley was our representative and was professional, upbeat and helped make the process easy. 10/10 recommend.
Our representative was Justin Alley and he was incredibly knowledgeable. Worked hard to get our new siding ordered, worked with our insurance company so it was virtually no hassle for us, was able to work with the roofing crew to get our roof done - start to finish - in less than a day. Answered all our questions and worked to make sure we were involved in the whole process. He stayed in contact, was professional yet friendly. Made sure we knew what was happening when. When weather interfered he was in contact quickly to reschedule in a timely manner. Can’t recommend him enough! If you want a smooth process, with someone who knows what they’re doing, has the knowledge and know how, works great with his team, doesn’t ghost you or gauge you - Justin’s your guy!
We contacted several companies to help us with hail damage on our roof & siding (two companies saw the significant amount of work that needed to be done and never returned with estimates). Millard Roofing was responsive and Justin assessed our home. He has been detailed, always replies in a timely manner, and has been patient when answering our numerous questions. His customer service has been outstanding. We are looking forward to having the work completed this spring/summer!
We have been very happy with the service and quality. Very professional. No concerns. Would recommend
Millard roofing took over the complete process of working with the insurance company and replacing our roof and siding after a hailstorm. There were a few issues with the insurance claim , but Millard handled all negotiations with our insurance company and ensured the work was done exceptionally well. We would highly recommend Millard Roofing to anyone that has house damage due to weather conditions.
Great company and service. Have used for repair work but will definitely use Millard Roofing when the time comes for full replacement of our siding or roofing.