Insurance Claims Process

Serving the Omaha metro and eastern Nebraska

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We Help You Through The Claims Process

Navigating homeowners insurance, particularly as it relates to storm damage claims, can be a daunting task. The complex paperwork, intricate loopholes, and ever-changing laws and regulations make it challenging to comprehend what is covered and what isn’t.

Recognizing this, Millard Roofing committed years ago to simplifying the process by eliminating the middle-man.

With insurance specialists and an attorney readily available, we handle the hard work on your behalf, ensuring a seamless experience. Our all-encompassing team is dedicated to managing every aspect of the roof insurance claims process. You can relax and carry on with your daily life, while being confident that your roofing needs are in capable hands.

CertainTeed Roofing Products
James Hardie
Pella Certified Contractor in Omaha
Haag Certified Inspector
Certainteed Select ShingleMaster
BBB A+ Roofing Company
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Millard Roofing Reviews

Excellent
4.5
I highly recommend Millard Roofing. Justin went above and beyond to assess roofing and gutter issues at our house. He was extremely thorough and honest about our needs. We worked with Millard Roofing in 2017 to 2019 on various roofing and gutter needs. They were excellent to work with then and continue to be now. Thank you Justin!
This is the best roofing company I have ever dealt with. They were very prompt at getting everything done as soon as they were available. Justin was great at negotiating with our insurance company to make sure that everything got taken care of. We didn’t have to do anything they took care of it for us. Jamie in the office was great at communicating and letting us know where we were in the process of things and when we had bad weather she made sure to communicate to us when the crew would be back so we knew what to expect. I would recommend this roofing company to anyone.
Justin was professional, honest, and took the time to clearly explain what was going on with our roof and what needed to be fixed. You can tell he really cares about doing quality work, not just rushing through the job. Highly recommend Justin to anyone needing roofing help. Thank you again.
I scheduled a roof inspection and had a great experience. Justin arrived on time, was very professional, and did a thorough job explaining the condition of my roof and the recommended work. I would definitely recommend them for roof inspections.
Representative answewred questions and gave full repsonses. Very great to work with.
Justin did a very thorough job inspecting my roof. He was informative, honest, and very professional. I would recommend Justin from Millard Roofing for anyones roofing needs - Karly Van Wie
Justin came, and was very informative and very helpful... found the issue, recomended fixes... I would indeed recommend Millard Roofing 100 percent!
Justin was very helpful with a roof inspection. He identified areas that needed to be repaired or replaced and patched some spots. A very professional contractor and I would recommend Justin for any roofing service
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Insurance Claims FAQ

What is homeowners insurance?

Homeowners insurance provides a safety net in case a catastrophe occurs in your neighborhood. It covers events such as fires, heavy winds, burglaries, and more.

Examples of situations where homeowners insurance can help include a fallen tree damaging your belongings inside the home, someone getting injured on your property, or living expenses while repairs or replacements are being done.

To calculate insurance costs, carriers assess the “risk” associated with your area, taking into account factors such as crime, weather, and average home values.

What are my rights as a homeowner?

Understanding your rights and the policies associated with them is crucial as a homeowner.

Make sure you have a copy of your full insurance policy and don’t rely solely on what your agent tells you.

You have the right to good faith from your insurance company, which means they should act fairly and honestly when settling claims. If they don’t, they could face civil action and financial consequences.

To protect yourself, keep notes of all discussions and maintain copies and original documents.

How does Millard Roofing protect me?

Millard Roofing is committed to protecting you and your home.

We work directly with your insurance company to ensure you get the coverage you deserve for roofing contractor insurance claims. Our insurance experts and inspectors collaborate to accurately assess damage, including any underlying issues, and ensure repairs are done correctly and in accordance with state and manufacturer regulations.

If a small roof repair turns into a larger project, we make sure your insurance covers every penny they should until the work is completed. We won’t stop until you and your home get what you deserve — ​all while working on your home so your family can return to normal.

What is the process for filing a roof insurance claim?

The process for filing a roof insurance claims typically involves the following steps: contacting your insurance company to report the damage, scheduling an inspection with an insurance adjuster, obtaining estimates from reputable roofing contractors, submitting necessary documentation to your insurer, and awaiting approval for repairs or replacement.

Millard Roofing can assist you throughout this process, providing expert advice and ensuring proper documentation to streamline your claim.

What factors can impact my insurance claim for roof damage?

Factors that can impact your insurance claim for roof damage include: the age and condition of your roof, the cause of the damage, your policy’s coverage limits and deductibles, and whether the damage is deemed to be a result of poor maintenance or neglect.

To maximize your chances of a successful claim, maintain your roof regularly and work with experienced professionals like Millard Roofing to assess and repair damage.

Can Millard Roofing help me with emergency roof repairs while my insurance claim is being processed?

Yes, Millard Roofing can help you with emergency roof repairs while your insurance claim is being processed.

We understand the urgency of addressing roof damage to prevent further harm to your property, and our team is prepared to provide prompt and efficient emergency repairs to safeguard your home until the insurance claim is resolved.

Millard Roofing repairs all types of roofing systems including: asphalt shingle, metal, clay tile, slate, cedar shake, and more.

Will my insurance premium increase after filing a roof claim?

It’s possible that your insurance premium may increase after filing a roof claim, as some insurers may view a claim as an increased risk. However, this depends on your insurance provider’s policies and the specifics of your claim.

To better understand the potential impact on your premiums, consult with your insurance agent or company.

How long does it usually take for an insurance claim to be resolved?

The time it takes for roof insurance claims to be resolved can vary depending on the complexity of the claim, the responsiveness of your insurance company, and the documentation provided.

Millard Roofing works diligently to expedite the process by offering accurate damage assessments, comprehensive documentation, and ongoing communication with your insurance company to help you achieve a timely resolution.

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Insurance Claims Service Area

Our service area extends beyond Omaha to include the following Nebraska communities: Omaha, Lincoln, Bellevue, Bennington, Blair, Elkhorn, Fremont, Gretna, La Vista, Papillion, Springfield, and all cities in between.