Omaha Roofing Reviews
Comments From Millard Roofing Clients
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Excellent
4.4
We contacted Millard Roofing to inspect some water damage surrounding the siding of our chimney. Cole came out and gave a thorough, clear explanation of next steps. He gave a knowledgeable explanation of the damage and made us feel very comfortable asking questions and addressing our concerns.We are very impressed by the professionalism of Cole with Millard Roofing and will be contacting them again in the future.
Response from the owner: So glad to hear about your positive experience! Happy to hear Cole was able to help!!
Justin made what could have been a very pain filled and hard process, much less painful and easy. Our house was hit with a hail storm and State Farm tried to claim the damage was minimal (typical of many if not all insurances.) Justin assured me there was damage and he would get it taken care of. To this point that is exactly what he's done. Instead of getting the roof and a few windows replaced, he has met with adjusters 3 different times to hold them accountable and get all damaged windows replaced and siding too. Without the help of a company like this that keeps insurance in check it would have been very costly for my family. Trust these guys not your adjusters!!
Response from the owner: Thank you for taking the time to write such a positive review! So happy we could help!!
More than fair, extremely knowledgeable, and friendly service. You understand immediately Millard roofing is going to be trust worthy and see the project through.
Response from the owner: Thank you for such a kind review!!
Millard roofing did an outstanding job of assessing our home after a storm came through which caused some hail damage. Justin, from Millard Roofing, was very prompt and professional. He's been very helpful when it comes to working with our insurance company, communicating with us on what steps to take next and getting us a new roof/siding/windows! We are very grateful for his help and would highly recommend Millard Roofing to all our friends and family!
Response from the owner: Thank you so much for sharing your experience! So happy to hear it has been a smooth process!
Justin was super helpful and provided me with some great information. Truly appreciative of Justin's help from Millard Roofing!
Response from the owner: So happy to hear that Justin could help! Thank you for the positive review!!
Millard Roofing did a phenomenal job assessing the storm damage and making all the necessary repairs while dealing directly with our insurance company. We would not use any other roofing company and we highly recommend Millard Roofing.
Response from the owner: Thank you so much for the positive feedback!! So happy we could help you with your repair needs.
Great service. Clear communication and a job well done!
Response from the owner: Thank you Chuck! Glad you were satisfied with the work done!!
Millard Roofing made the entire process of working thru weather related home damage incredibly easy. The workers were fast and precise, and the house turned out even better than I had imagined.
Response from the owner: Sage, thank you so much for the positive review!! We are so glad that we were able to make the repair process easy for you! -Millard Roofing team
We contacted Millard Roofing after a wind storm displaced shingles from our home. When Justin came to do the inspection, he explained that the amount of damage to our roof could be repaired most cost-efficiently by hiring a handyman. We appreciated his honesty and the clear explanation he gave for his recommendation. Most impressively, he placed tarps on the damaged areas before he left to prevent any additional damage while we wait for repairs. Will definitely be contacting Millard Roofing again when it's time to replace our roof. Can see why their BBB rating is so high and customer reviews are so positive!
Response from the owner: Brenda, thank you for sharing your positive experience! We are delighted that Justin was able to help you out, and we can't wait to serve you in the future!!
Thank you for a stress free process of roof repair and handling all communications with the insurance company. Highly recommend.
Response from the owner: We are so happy to hear about your stress free experience! Thank you for recommending us!!
Justin was on time and very professional! He helped identify where my leaks were and fixed them. I will definitely be calling Millard Roofing for any future storm repairs!
Response from the owner: We are absolutely thrilled to hear Justin was professional and fixed your leaks! Thank you for choosing Millard Roofing for future repairs!
Justin is the best - I would call him for any and all of my roofing needs. 10 stars!
Response from the owner: Hi, Lindsey. Thanks for taking the time to share your positive experience. We truly appreciate it!
Got new gutters and roof in 2017, started having some issues and they came out to repair them and stand behind their product.
Response from the owner: Hi, Mary. We are thrilled to learn that you had a positive experience with us!
Millard Roofing did an amazing job start to finish! I would highly recommend working with Cole, he was honest, reliable and timely. He was very thorough and kept me informed throughout the whole process.
Response from the owner: We are elated to hear about your amazing experience! Thank you for recommending Cole and recognizing his honest, reliable service.
Always kept appraised on scheduled work, along with any delays.
Response from the owner: Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
Millard Roofing is a business that demonstrates professionalism, knowledge, high integrity and persistence! Justin A. dealt with the insurance company from the beginning to the end of the project. His patience in answering my multitude of questions was amazing and his knowledge and explanations were extremely thorough. I also appreciated the great communication from the office with a phone call determining start date of project and another call when the crew was cleaning up! This company is family owned. The Millard Roofing staff is responsible and respectful and I am so grateful for all of their help after the hailstorm.
Response from the owner: Hi, Laurie. Thank you so much for leaving us a stellar review!
We notice some leakage from our roof and Cole from Millard Roofing came out for an inspection. Cole sealed an area around my skylight free of charge. He also inspected my attic and reassured me there were no other issues. Not only was he very knowledgeable, and showed me pictures of the problem area, he was honest! I was expecting a major, costly repair.I would also like to mention that I had used Millard Roofing many years ago when we initially moved into our house. The area back then was fixed properly and never leaked again.
Response from the owner: Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it!
Was great
Response from the owner: Your positive feedback is greatly appreciated. Thank you for choosing Millard Roofing.
Millard roofing may be very good at roofing but their siding installation is not good and not installed correctly in comparison to the original siding on my house done when the house was built
Work was done with excellence and care. Appreciated being advised of all processes and timing. Great people to work with! Reliable and on time.
Response from the owner: Hi, Linda. We are thrilled to learn that you had a positive experience with us!
Had a great experience from start to finish with Justin out at the house and working with Jamie in the office. Justin did a thorough walk thru, walked me thru options, and once it was determined it was a smaller job that wouldn’t hit minimums for Millard roofing (that’s a good thing!), Justin gave me recommendations on who to contact that could do the job for me. Much appreciated!
Response from the owner: Hi, Mary. Your feedback is highly appreciated. Thank you for the review!
Justin and all of Millard Roofing did an outstanding job with our new roof, deck and administrative work with our insurance company. We truly appreciate all of their hard work. Justin and everyone there has been great to work with! We highly recommend them to everyone! John & Sally H., Fremont, NE
Response from the owner: We appreciate the kind words and are glad we could provide you with a positive experience!
Millard Roofing did a great job taking care of all our hail damage. They worked with our insurance so I didn’t have to worry about it. They made sure all work was done properly.Customer service was great!
Response from the owner: Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it!
Justin and the team at Millard Roofing have been incredibly helpful throughout our claim process. They have been there every step of the way and have been professional and responsive to our questions and concerns. Could not have chosen a better Partner to restore our home, would highly recommend!
Response from the owner: Hi, Chris. We are thrilled to learn that you had a positive experience with us!
Appreciate the attention to detail and explanation of the issues in a way someone like me is able to understand! Thank you!
Response from the owner: Hi, Jason. Thank you so much for leaving us a stellar review!
We recently got hit aggressively with hail and lost quite a few windows along with roofing and siding damage. Millard roofing has been wonderful with coming out, looking into the damage, and working on our behalf with insurance to get all of the issues fixed. I highly recommend Millard Roofing to anyone who needs high quality care for housing damage and to have people who know what they are doing working with insurance on your behalf!
Response from the owner: We appreciate your feedback and are pleased to learn of your satisfaction with Millard Roofing's services in repairing your property damage.
I called Millard roofing first thing in the morning, and they indicated that they could have somebody out to inspect the roof for a possible water intrusion within an hour to two hours of my initial call. Just came out, was highly personable and inspected the roof and gave me a number of options before doing his part to get on a slippery roof for deeper inspection and even some mild remediation to help get things by without any charge. He communicated well and I will absolutely be using Millard roofing when and if a larger issue happens. Thank you Justin!
Response from the owner: Hi, Gregory. We appreciate the kind words and are glad we could provide you with a positive experience!
Millard Roofing did a great job. We had a minor leak in the roof and they sealed the exposed nail holes along the ridge of the roof and solved the problem! Very professional and nice.
Response from the owner: Hi, Jackie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Justin just came on a service call. He was right on time, very knowledgeable and fixed our roof leak quickly. When it comes time to replace our roof, we will know who to call.
Response from the owner: Hi, Jim. We are thrilled to learn that you had a positive experience with us!
Just had my roof and gutters replaced with Millard roofing. They were fairly expeditious and were great in maintaining communication throughout the process. We did have some issues with insurance pushing back on things. Cole went to bat for us against the insurance company and was successful. All I had to do was sit back and watch the email communications back and forth between the two and eat my popcorn.
Response from the owner: Hi, Noah. Thank you so much for leaving us a stellar review!
Quick, honest and efficient! We were thrilled with Cole’s assessment and advice. Friendly and knowledgeable! (Meanwhile, a competitor hasn’t returned my call) Highly recommend Millard Roofing!
Response from the owner: Hi, Lori. Your feedback is highly appreciated. Thank you for the review!
My insurance company denied my original claim for hail damage. Justin and his team advocated for me and were able to get my roof, windows, gutters, and siding all approved through my insurance company. They showed up on time and did an outstanding job!
Response from the owner: Hi, Andrew. Thanks for taking the time to share your positive experience. We truly appreciate it!
I noticed a dark spot on my ceiling and thought I had a problem with my roof. Cole came out and looked at the ceiling, got up on the roof to look, and checked my attic. It turned out to be a ventilation issue and not the roof. Thank you Cole! It was a relief to know my roof was good.
Response from the owner: We are delighted to hear Cole provided thorough service and gave you peace of mind about your roof!
This company truly goes above and beyond with their work!
I love Millard roofing! Their new employee Reese is super personable and helpful! Great experience overall and ran by a great family!
great workmanship, friendly, Went out of their way to make sure all was done right & in a timely manner.
5 Stars - Exceptional Service and WorkmanshipMillard Roofing exceeded our expectations with their work on our commercial roof replacement. From the start, their communication was excellent, with seamless coordination throughout the entire project. Jayme, the Production Coordinator, kept us informed every step of the way, ensuring everything progressed smoothly.The project was completed on schedule and within budget, even when unexpected structural repairs were needed due to water damage. Instead of taking advantage of the situation, Millard Roofing provided fair and reasonable solutions, demonstrating their integrity and professionalism.We are extremely satisfied with the quality of their workmanship and the overall experience. I highly recommend Millard Roofing to anyone looking for reliable, professional roofing services. Thank you for making what could have been a stressful project so smooth and hassle-free.
Response from the owner: Hi David, Thank you so much for your thoughtful review and for taking the time to share your experience. We’re absolutely thrilled to hear we exceeded expectations and that you were pleased with our communication, professionalism, and workmanship throughout the project. It was truly a privilege to work with Quality Brands on your commercial roof replacement. Your leadership and collaboration made it seamless to coordinate and deliver results we are all proud of. We deeply value the opportunity to be your preferred contractor on multiple projects. Thank you again for your trust in Millard Roofing and for recommending our services. Should you need anything in the future, we’re just a call away! Warm regards, The Millard Roofing Team
We had noticed water leaking at our chimney and were looking for someone to come out and take a look at what the issue may be. We requested them to come out and get us a quote. From the start, Kim was highly communicative. She called to confirm what we needed and schedule an appointment. Upon our request, Kim notified us they would call the day before to confirm, and made good on that. She also called the day of when it was raining to reassure us that they would still be coming out even despite the rain. When they arrived, Cole was extremely kind, respectful, and, most importantly, personable. He got on the roof and found the issue quickly. He was kind to the family and even conversed with them for a minute. Overall, Millard Roofing gained a loyal customer.
